Privacy

Privacy Policy

Effective: 6/20/25

The College Sports Commission (referred to in this policy as “we”, “our”, “us”, or the “CSC”) respects the privacy of our users and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy, which supplements the CSC Privacy Policy available at https://www.collegesportscommission.org/privacy-policy (the “CSC Privacy Policy”), is applicable to the NIL Go Platform (the “NIL Go Platform”) and any services it may offer (the “Services”), and applies solely to the information we collect on the NIL Go Platform. This Privacy Policy does not, therefore, apply to information collected offline or through any website operated by any third party, even if such website is linked to or accessible from the NIL Go Platform. The purpose of this Privacy Policy is to disclose to you what Personal Information (as defined below) we may collect through your access to and use of the NIL Go Platform, how we may collect such information, with whom we may share it, and certain other matters related to such information.

By using the NIL Go Platform and accepting our Terms & Conditions (“Terms”), you consent to the policies and practices described in this Privacy Policy and the CSC Privacy Policy.

Information we collect and the sources from which we collect it

We collect, process and maintain several types of information, some of which may constitute Personal Information, from and about users of the NIL Go Platform or Services. “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular person, but does not include any information that is publicly available or that is aggregated or de-identified.

The type of Personal Information we collect depends on how you choose to interact with the NIL Go Platform or our Services. For instance, we will need different information from our student-athlete users who utilize the NIL Go Platform to submit Name, Image and Likeness (“NIL”) deals as compared with institutional users who use the NIL Go Platform to review and confirm their student-athletes' deals and add and confirm additional payors. As a general matter, we may collect the following categories of Personal Information about you in connection with your use of the NIL Go Platform, including:

For student-athlete users:

  • Personal Information you enter into the NIL Go Platform, including any Personal Information entered on your behalf by your designated representatives, such as profile information, (including name and institutional email address, social media account information and user handle), any third-party NIL deal and other information you submit including your compensation;
  • Personal Information collected automatically (e.g., via cookies, tracking pixels) regarding how the NIL Go Platform is accessed and used, such as device and browser type, geolocation data, operating system, IP address or other device ID, click patterns, access times, the reading history and other analytics related to how you use and view the content we have provided via the NIL Go Platform, and other general activity information as part of our fraud-prevention programs;
  • Personal Information created when you communicate through the NIL Go Platform's online chatbot feature, including the content of such communications, any interactions and the time/date of the communications;
  • Personal Information collected from third parties. For example, we will collect student-athletes' sport, academic year, and eligibility standing from your educational institution, the National Collegiate Athletic Association (“NCAA”), and the LBi Software (as defined below), and additional Personal Information, such as social media metrics, broadcast data, sports statistics, and public company information, through partnerships and publicly available directories, such as Dow Jones Factiva and social media platforms.

For student-athlete representatives:

  • Personal Information you enter into the NIL Go Platform, such as profile information, (including name and institutional email address);
  • Personal Information collected automatically (e.g., via cookies, tracking pixels) regarding how the NIL Go Platform is accessed and used, such as device and browser type, geolocation data, operating system, IP address or other device ID, click patterns, access times, the reading history and other analytics related to how you use and view the content we have provided via the NIL Go Platform, and other general activity information as part of our fraud-prevention programs; and
  • Personal Information created when you communicate through the NIL Go Platform's online chat feature, including the content of such communications and the time/date of the communications.

For institutional users:

  • Any Personal Information you enter into the Platform, such as your login information and email address;
  • Personal Information collected automatically (e.g., via cookies, tracking pixels) regarding how the NIL Go Platform is accessed and used such as device and browser type, geolocation data, operating system, IP address or other device ID, click patterns, access times, the reading history and other analytics related to how you use and view the content we have provided via the NIL Go Platform, and other general activity information as part of our fraud-prevention programs;
  • Personal Information created when you communicate through the NIL Go Platform’s online chat feature, including the content of such communications and the time/date of the communications.

What we use the information for

All Personal Information collected will be in accordance with the NIL Go Platform Terms and Conditions and this Privacy Policy.

With regard to student-athlete users, Personal Information will be utilized to provide the Services and the NIL Go Platform including but not limited to:

  • Verifying your identity and eligibility to use the NIL Go Platform;
  • Contacting you for administrative purposes such as account recovery or to notify you of changes to the NIL Go Platform, our policies or our Services;
  • Evaluating the range of compensation for third-party NIL deals;
  • Verifying payor information entered as part of a third-party NIL deal;
  • Disclosing Personal Information to your institution team, designated representatives, and any other authorized operators or administrators of the NIL Go Platform;
  • Generating and sharing aggregated user reports and Personal Information to your institution team, invited representatives, Conferences, other authorized operators, administrators, arbitrators, or enforcement parties, and additional third parties as needed, including as may be required in discovery in any future arbitration proceeding;
  • Gathering detailed reports of Personal Information to assist in potential enforcement processes;
  • Developing and improving our Platform and Services through conducting research and evaluating analytics; or
  • For any other purpose we may describe to you when you provide such information or for which we have your express consent.

With regard to institutional users, Personal Information will be utilized to provide the Services and this Platform including but not limited to:

  • Operating the Platform and providing the Services;
  • Contacting you for administrative purposes such as account recovery or to notify you of changes to the Platform, our policies or our Services;
  • Developing and improving our Platform and Services through conducting research and evaluating analytics; or
  • For any other purpose we may describe to you when you provide such information or for which we have your express consent.

Additionally, we may use non-Personal Information (including aggregated data) about your use of the NIL Go Platform without restriction to understand and analyze the usage metrics and trends and preferences of our users, to monitor, analyze the effectiveness of or otherwise improve the NIL Go Platform or our Services, and to improve fraud detection and information security.

With whom we share your Personal Information

In order to deliver the Services and the NIL Go Platform, we may partner with additional third parties and share your Personal Information, as applicable, with them. Third parties we partner with may include but are not limited to the following list, which we reserve the right to update at any time. Users are subject to each of the following third parties' privacy policies independently and are responsible for reading and understanding each policy independently. We are not responsible for any third-party misuse or use misaligned with published privacy policies:

  • Deloitte Consulting LLP: an authorized operator and administrator of the Platform;
  • Amazon Web Services (“AWS”): used for hosting and data storage.
  • Intercom: used for providing help center, ticketing, and Platform chat functionality;
  • LBi Software: used to integrate data between the Platform and the cap management system;
  • SocialBlade: used to collect metrics on user-added social media accounts;
  • NCAA, Division I Conferences, and Division I Institutions: used to collect Personal Information on student-athletes; and
  • Any payors of third-party NIL deals entered into the platform by student-athlete users or institution users.

    • We may disclose your Personal Information to additional third parties in other circumstances including but not limited to the following:

  • To our third-party service providers, including fraud screening providers, analytics providers, and other third-party service providers to provide website development, maintenance, accounting, legal, advisory and other services for us;
  • To third parties as permitted or required to do so by applicable law or regulation or in the good-faith belief that such action is necessary to take precautions against liability (e.g., to comply with various reporting obligations; to protect ourselves and our other users from fraudulent, abusive, or unlawful uses or activity; to protect the security or integrity of the NIL Go Platform; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to comply with state and federal laws; or in response to a court order, judicial or other government subpoena or warrant);
  • To a buyer or other successor in the event of a divestiture, merger, consolidation, or asset sale, whether as a going concern or in the unlikely event of a bankruptcy or similar proceeding; and
  • To any other third party in any way we may describe to you when you provide such information, to fulfill any other purposes for which you provide such information or for any other purpose with your consent or at your direction.

Chat Services. As noted above, in connection with our customer service and support initiatives, we use third party tools and services (e.g., Intercom) to provide chat functionality via the NIL Go Platform to help use, analyze, process or generate content based on the information you provide. By using the NIL Go Platform chat feature, you acknowledge and agree that we may disclose limited Personal Information (e.g., the content of your communications) via such third party tools for purposes such as customer support, data analysis or service improvement. We encourage you not to provide any sensitive Personal Information when communicating with our chatbot or other third party customer service provided through the NIL Go Platform; however, should you provide such information please note that this third party tool is bound by our third party providers' own privacy policies and terms of services, which govern how such information is used and protected.

Additionally, we may disclose aggregated, non-Personal Information about our users, and information that cannot independently be used to identify any individual, without restriction.

How we protect your information

Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted via the NIL Go Platform as any digital transmission of information involves some risk. We implement appropriate technical and organizational measures that are designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction, including by securely storing your data in a relational database on AWS, with protection behind a Virtual Private Cloud and Security Group; however, you are also responsible for keeping your Personal Information secure. We work to reduce the risk of unauthorized access to the NIL Go Platform and your Personal Information through a magic link system for authentication, which is sent to the email inbox you indicate. You and/or your email provider are responsible for maintaining the security of your email inbox.

We also cannot guarantee that your information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We are not responsible for circumvention of any privacy settings or security measures contained on the NIL Go Platform. Even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.

How long we will retain your information

We retain information as long as it is reasonably necessary to provide the NIL Go Platform or our Services, and for other purposes including to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, defend against legal claims, exercise our legal rights or enforce our Terms or other agreements.

Your rights

You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Platform or certain of our Services

You also have the right to request a copy of your Personal Information stored by the Platform or request its deletion. Under certain circumstances, we may not be able to honor your deletion request, including when it is necessary to comply with legal requirements and obligations. To request a copy of or the deletion of your Personal Information stored by the Platform, please email us at support@nilgo.com.

Tracking Technologies. As noted above, when you access and use the NIL Go Platform, we may automatically receive and record certain information from your computer, web browser or mobile device that may constitute Personal Information (as further described above). For example, when you use the NIL Go Platform, we may send one or more cookies (which are small text files containing a string of alphanumeric characters) to your computer or mobile device to recognize your web browser, help analyze our web page flow, customize our content, measure promotional effectiveness, and/or promote trust and safety. We do not and will not share this information with any third parties, as this information is only used to analyze the effectiveness and usability of the NIL Go Platform.

Please note that if your browser permits, you may configure your browser to refuse or delete cookies, or to alert you when cookies are being sent. Please consult the corresponding instructions of the manufacturer for more detailed information on the actual procedure. If you choose to turn off cookies, however, some parts of the NIL Go Platform may not function properly. Even if you block or delete cookies, not all of the tracking that we have described in this Privacy Policy will stop, as there are certain tracking cookies that are necessary for the functionality of the NIL Go Platform.

Notice to California Residents.

  • Shine the Light. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. We do not share your personal information with any third parties for their direct marketing purposes.
  • Do Not Track. We do not permit any third parties (such as advertising networks, analytics providers and widget providers) to collect your information, including your Personal Information, about your online activities over time and across different websites when you access or use the NIL Go Platform or any Services. While various browsers offer a “Do Not Track” option, given that we do not allow such tracking and in any event that there is no standard for how “Do Not Track” should work on commercial websites, the NIL Go Platform does not respond to “Do Not Track” consumer browser settings.

Notice to Nevada Residents. If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A and therefore do not offer a right to opt-out.

Changes and updates to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on the NIL Go Platform and indicating at the top when it was last updated. Please revisit this page periodically to stay aware of any changes to this Privacy Policy. If you disagree with our Privacy Policy modifications, you may choose not to use or access the NIL Go Platform.

Our contact information

Please contact us with any questions or comments about this Privacy Policy by e-mail at info@collegesportscommission.org.